# Manuk Minasyan > Software engineer, startup founder, and open-source builder. Writing about Laravel, AI agents, system architecture, and building products. Creator of Relaticle (open-source, self-hosted CRM with native AI agent support, 30 MCP tools, and a REST API) and Maxforms (AI-powered form builder). ## Blog - [Building Scalable Systems: Practical Lessons](https://www.manukminasyan.com/raw/blog/building-scalable-systems.md): Key principles and practical insights from building systems that grow with your users. - [Engineering Leadership: From Individual Contributor to Team Multiplier](https://www.manukminasyan.com/raw/blog/engineering-leadership-principles.md): Transitioning from writing code to leading teams requires a fundamental shift in mindset. Here's what I've learned about effective engineering leadership. - [How I Rebuilt CSV Imports to Handle 10,000 Messy Rows Without Breaking](https://www.manukminasyan.com/raw/blog/inside-relaticle-v3-import-wizard.md): Imports break on real data. Here's how I rebuilt Relaticle's import wizard with staged SQLite storage, smart matching, async validation, and row-level failure handling. - [You're Probably Building Kanban Boards Wrong (Here's How to Fix It)](https://www.manukminasyan.com/raw/blog/kanban-boards-position-management.md): Use lexicographic indexing and pessimistic locking on Kanban boards for better performance and reliability in resolving position conflicts. - [Building a Production-Ready Webhook System for Laravel](https://www.manukminasyan.com/raw/blog/production-ready-webhook-system-laravel.md): A deep dive into security, reliability, and extensibility decisions when building webhooks for Maxforms. - [Lessons from Building Startups as a Technical Founder](https://www.manukminasyan.com/raw/blog/startup-lessons-technical-founder.md): Hard-won insights from the startup trenches: what I wish I knew before building my first venture.